TERMS

Terms of Service

Last updated 26 August 2026

These terms are the agreement between you and A7-24 Aumann GmbH (Geschäftsbereich Veste Software), Ketschendorfer Str. 54, 96450 Coburg, Germany, which operates ChatFederation. Full company details are in the imprint. By creating an account you accept them.

1. What this service is

ChatFederation matches people for live video conversations about a shared subject, shows each side a profile and a peer rating before a call opens, and lets both people stay in touch afterwards. It is free. There is no paid tier, we take no payment, and we run no advertising.

We provide a place for conversations. We do not provide the conversations, and we are not a party to them.

2. Who may use it

  • You must be 18 or older. There is no younger tier and no parental-consent route — this service puts strangers on camera together, and that is not a thing to get partly right.
  • You must have the legal capacity to enter into a contract.
  • One person, one account. You may not hold several, and you may not create a new one to get around a suspension.
  • Be who you say you are. Impersonating another person, real or invented, is grounds for immediate removal.
  • You may not use the service if a sanctions regime that applies to us prohibits it.

3. Your account

Sign-in is a link sent to your email address, or a social login. There is no password. Keep access to that mailbox secure — anyone who can read it can sign in as you. Tell us promptly at[email protected]if you think someone else has used your account.

We accept email addresses from providers where an extra mailbox costs something, because an account that is free to replace cannot be held to anything. If yours is refused, the sign-in screen says which providers work. Addresses on your own, your employer's or your university's domain are always welcome.

4. What is not allowed

These rules apply to everything you do here — in a call, in a message, on your profile, in an event you host. They are the moderation policy this service enforces, published here as Art. 14 DSA requires.

  • No harassment, hate or threats. No attacks on people for their race,
    ethnicity, nationality, religion, disability, sex, sexual orientation, gender
    identity or age.
  • Nothing sexual involving minors, in any form, ever. This is reported
    to the authorities, not merely removed.
  • No sexual content towards someone who has not asked for it, and no
    nudity in a channel or event that is not for it.
  • No violent, extremist or terrorist content, and nothing that
    glorifies or plans harm to people.
  • No recording another person without their agreement. We do not
    record anything; neither may you.
  • No sharing anyone's private information — theirs or a third
    party's — without their consent.
  • No spam, scams, phishing, pyramid schemes or unsolicited advertising.
  • No infringing anyone's copyright or trade marks.
  • No attacks on the service: no scraping, no automated account
    creation, no probing for vulnerabilities without our written permission, no
    circumventing rate limits, blocks or suspensions.
  • Nothing illegal under German or EU law, or the law where you are.

5. What you post stays yours

You keep every right you have in what you write, say and upload. To run the service we need a licence to show it to the people it is meant for: you grant us a non-exclusive, worldwide, royalty-free licence to store, reproduce and display your content, solely in order to operate ChatFederation. It is limited to that purpose, it is not transferable beyond the providers listed in the privacy policy, and it ends when you delete the content or your account.

We will not use your face, your voice or your words in advertising. We do not train machine-learning models on your conversations, and we do not sell your content to anybody who would.

6. Reporting, moderation and appeals

Anyone can report a person or an event from inside the product, and anyone — member or not — can report unlawful content by writing to [email protected]. This is our notice-and-action mechanism under Art. 16 DSA and our published point of contact under Arts. 11 and 12 DSA. Tell us what you saw, where, and why you believe it breaks a rule or the law; give us a way to reach you and we will confirm receipt and tell you what we decided.

A human reviews every report. Depending on what we find we may do nothing, warn, remove content, limit an account, suspend it, or remove it permanently. A single report never suspends anybody by itself: a protective hold needs either several independent reporters or one with a long track record, so that one account cannot weaponise the queue against another.

If we act against you, we tell you why — which rule, what we relied
on, and what you can do about it (Art. 17 DSA). You can appeal from the notice itself,
or by email. A different person reviews the appeal wherever we have one. If you think
we got it wrong you can also go to court, and nothing here takes that away.

We may also act without a report where we detect abuse ourselves, and we keep an append-only log of every moderation decision.

7. Ratings and trust

After a conversation each person rates the other. How the score is built, and what it opens, is on the trust page. Ratings are other members’ opinions, not statements by us. Trying to manipulate them — by trading ratings, by using several accounts, or by pressuring somebody — is a breach of §4.

8. Availability, and what we are liable for

The service is free and provided as it is. We do not promise it will be uninterrupted or error-free, and we may change or discontinue features. If we discontinue the service entirely we will give you reasonable notice and a chance to export your data.

Our liability. We are liable without limit for intent and gross
negligence, and for injury to life, body or health. Where we breach a material
contractual obligation — one whose fulfilment makes performing this contract possible
at all, and on which you may routinely rely — through simple negligence, our liability
is limited to the damage typical for this kind of contract and foreseeable at the time
it was concluded. Any further liability for simple negligence is excluded. Liability
under the Produkthaftungsgesetz is unaffected. Nothing in these terms limits a right
you have as a consumer that cannot be limited by agreement.

What other people do is not ours. We do not vet members beyond what is
described here, and we are not responsible for what they say or do. Use ordinary
judgement: do not send money to somebody you met here, do not share documents or
account credentials, and leave a conversation the moment you want to. Every room has a
leave button and a report button, and neither asks you to explain yourself first.

9. Ending it

You can delete your account at any time in Settings, with no notice period and no reason required. It takes effect immediately.

We may suspend or terminate your account for a breach of these terms, following §6. For serious breaches — anything in §4 involving minors, threats or attacks on the service — we act immediately and without warning. Otherwise you get notice and a chance to respond.

10. Changes to these terms

We may change these terms where there is a valid reason: a change in the law, a change in the service, or closing a gap. We will tell you by email at least 30 days before a material change takes effect. If you do not accept it, delete your account before it does; continuing to use the service afterwards means you accept it. Changes that do not disadvantage you — a clearer sentence, a corrected address — take effect at once.

11. Law and jurisdiction

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer resident in the European Union, this choice does not deprive you of the protection of the mandatory law of your own country, and you may bring proceedings in the courts where you live. Where you are a business, the place of jurisdiction is Coburg.

We are not obliged and not willing to take part in dispute-resolution proceedings before a consumer arbitration board under §36 VSBG. The European Commission's online dispute resolution platform ceased operating on 20 July 2025.

12. If part of this is invalid

If any provision of these terms is or becomes invalid, the rest stays in force, and the invalid provision is replaced by the statutory rule (§306 BGB).

See also the privacy policy, the imprint, and safety. Questions: [email protected].